Live Scans for license and certification:

If you are applying for a license or certification your live scan form is available on the agency's website or at Please remember to make sure you have the correct live scan form. If you provide the wrong form and your prints are transmitted you will have to reprint with the correct ORI at your own expense. If you are unsure of the ORI  please call us and we will do our best to direct you to the proper site.   

Live Scans for employment: 

Your employer will provide you with your live scan form. If you did not receive it in your employment packet contact your human resource department to obtain one. We are unable to print you without it.

The Process

  • After you are fingerprinted you will receive 2 copies of your live scan form. One copy you will return to the requesting agency. The second copy is for you to obtain for your records. The live scan facility will keep the original.

  • Your prints will be electronically transmitted to the proper government agencies and the criminal background check will start.

  • The California Department of Justice strives to complete your request within 72 hours although there is no time limit for your check to be completed.  

  • Due to budget cuts, applicants are no longer able to reach the DOJ via telephone. If the agency does not receive your results after 30 days you can request a follow-up by e-mail: You must include your first and last name, ORI number, and ATI #. Before doing so you need to check your status by calling the DOJ 24-hour automated service at 916-227-4557. If the system informs you there is no record found you need to contact your live scan location immediately. If the system returns the results have been forwarded to the requesting agency then you need to contact your employer or the licensing agency in which you applied.

  • DOJ 24-hour Automated service: 916-227-3849 (Must be 30 days since scan)​
  • For more information check online at
  • DOJ applicant request for follow-up:
  • Forms:

More ways to contact DOJ:

CA Record Review:  Live scan for your California State check.

  •   Live scan California record review - $45.00    Click Here
  •  Live scan Visa/Immigration - $52.00   Click  here (This includes a clearance letter.)

  • Please note: The responsibility of any Live Scan location is to fingerprint and transmit to the California Department of Justice. The DOJ sends the report directly to the address you provide. We are not responsible for reports that are not received. 
  • How to contact the Record Review Unit and/or Foreign Adoptions: